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Troubleshooting Issues with Generative AI

Exponentially increase your Technical Support Productivity by using Large Language Models

What You Will Learn:

Explore key concepts of Generative AI and LLMs and compare model capabilities through hands-on demos

Learn to build a simple RAG application with Vector Databases and create effective prompts for resolving technical issues

Gain expertise on applying LLMs to improve system and data preparedness, including backup strategies and update procedures

Discover how to generate code and commands using LLMs to assist in various support activities

Learn how to use LLMs to troubleshoot Windows systems, resolving common issues like performance, security, and application errors

Gain knowledge on utilizing LLMs to enhance Linux troubleshooting processes

Learn to assess the strengths and limitations of LLMs in technical support and integrate them into workflows to boost efficiency

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Crafting a Workplace Policy for Generative AI Masterclass

Learn how to develop clear, ethical, and strategic policies for using tools like ChatGPT, Amazon Bedrock, and other GenAI platforms. Gain practical guidance to drive innovation and responsible AI adoption across your organization.

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ChatGPT for Incident Detection and Response

Learn to use ChatGPT for drafting incident reports, analyzing data patterns, and accelerating response to cyber threats. Build practical skills to stay ahead in the fast-paced world of cybersecurity.
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Mastering ChatGPT For Threat Intelligence

Learn to leverage ChatGPT for OSINT, advanced TTP analysis, and malware investigation. Turn intelligence into action and build effective strategies to strengthen your cybersecurity posture with this comprehensive course.
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