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IT Helpdesk Fundamentals

Unlock Success: IT Helpdesk Fundamentals Course for Expert IT Support

What You Will Learn:

Learn how to manage and troubleshoot Windows 10.

Learn to diagnose end user issues.

Learn how to find and remove malware.

Learn how to add Machines to a Windows network.

Troubleshoot driver and software update issues.

Troubleshoot connectivity issues.

How to interview for a helpdesk support position.

Use common problem-solving methodologies.

Grasp the fundamentals of computer networking and troubleshoot common network issues.

Understand the basics of IP addressing, DNS, and DHCP.

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Linux for Absolute Beginners

Discover Linux from scratch and master CLI commands, file operations, permissions, and package management. Advance to crontab, services, and process management, and explore development tools like GitHub, Eclipse, and PyCharm for comprehensive Linux proficiency. 
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Fundamentals of Networking Concepts, Protocols, and Security

Gain an understanding of network fundamentals such as key concepts, protocols, and data security in transit. Learn about IP addressing, routing, switching; spot vulnerabilities; and explore firewalls and encryption. Build core skills to navigate and protect today’s networks. 
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Introduction to Cybersecurity

Learn cybersecurity basics like identifying social media threats, phishing scams, and malicious links; securing your OS; and understanding malware and viruses. Gain essential skills to build strong online safety from the ground up.

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